Box document sharing AI agent

Name: Box document sharing AI agent

What it Does: The Box document sharing AI agent enables seamless sharing and management of Box files directly within ServiceNow. It allows users to access, share, and collaborate on Box documents without leaving the ServiceNow platform.

Why Use It: This agent streamlines document collaboration by eliminating the need to switch between ServiceNow and Box, reducing workflow interruptions. It helps ServiceNow users securely share files, maintain version control, and ensure compliance with organizational policies.

How it Saves Time: By automating document sharing and access permissions, the agent reduces manual steps and repetitive tasks. Users can quickly attach Box files to ServiceNow records, initiate sharing workflows, and track document activity—all from a single interface. This integration accelerates case resolution, boosts productivity, and minimizes administrative overhead.