Box user management AI agent

Name: Box User Management AI Agent

What it Does: The Box User Management AI Agent automates the process of managing user accounts and permissions within the Box platform directly from ServiceNow. It enables IT teams to create, update, deactivate, or assign roles to Box users without leaving the ServiceNow interface.

Why Use It: This agent streamlines user administration tasks, reducing manual effort and minimizing errors associated with managing Box accounts. ServiceNow users benefit from a unified workflow, ensuring compliance and consistency across their organization’s file-sharing environment.

How it Saves Time: By automating routine user management actions, the agent eliminates the need for repetitive manual updates and cross-platform navigation. IT professionals can quickly fulfill user requests, onboard or offboard employees, and manage permissions in bulk, freeing up time for more strategic work. This leads to faster response times and improved productivity for the entire IT team.