GitHub issue management AI agent

Name: GitHub Issue Management AI Agent

What it Does: This agent automates the process of managing GitHub issues directly from ServiceNow. It can create, update, assign, and close GitHub issues based on ServiceNow incidents or user requests, ensuring seamless integration between platforms.

Why Use It: ServiceNow users benefit from streamlined workflows, as they no longer need to switch between systems to manage GitHub issues. The agent reduces manual effort, minimizes errors, and ensures that development teams are promptly informed of relevant incidents or feature requests.

How it Saves Time: By automating repetitive tasks such as issue creation and status updates, the agent eliminates the need for manual data entry and cross-platform communication. IT professionals can focus on higher-value work, while the agent ensures that all relevant information is synchronized in real time between ServiceNow and GitHub. This leads to faster resolution times and improved collaboration across teams.