Guided checkout agent

Name: Guided checkout agent

What it Does: The Guided checkout agent streamlines the purchasing process within ServiceNow by providing step-by-step assistance to users as they complete checkout tasks. It intelligently guides users through required forms, approvals, and selections, ensuring a smooth and error-free transaction.

Why Use It: This agent reduces confusion and mistakes during the checkout process, making it easier for users to complete purchases without needing extensive training. It helps organizations enforce compliance with procurement policies and improves the overall user experience.

How it Saves Time: By automating repetitive steps and providing real-time guidance, the Guided checkout agent minimizes manual input and reduces the need for support intervention. Users can complete transactions faster, and IT teams spend less time resolving checkout-related issues, leading to increased productivity across the organization.