Microsoft 365 group membership AI agent

Name: Microsoft 365 group membership AI agent ServiceNow AI agent

What it Does: This agent automates the management of Microsoft 365 group memberships directly within ServiceNow. It enables users to add, remove, or update group members without leaving the ServiceNow platform, streamlining access control and collaboration.

Why Use It: ServiceNow users benefit from seamless integration with Microsoft 365, reducing manual steps and minimizing errors in group management. The agent helps ensure that the right people have access to the right resources, improving security and compliance.

How it Saves Time: By automating group membership changes, the agent eliminates the need for IT staff to switch between platforms or handle repetitive requests manually. It accelerates onboarding and offboarding processes, allowing teams to focus on higher-value tasks and respond more quickly to access needs.