Microsoft Entra ID group manager

Name: Microsoft Entra ID group manager ServiceNow AI agent

What it Does: This agent automates the management of Microsoft Entra ID (formerly Azure AD) groups directly from ServiceNow. It enables users to create, update, and manage group memberships without leaving the ServiceNow platform.

Why Use It: By integrating Entra ID group management into ServiceNow, users eliminate the need to switch between multiple tools, reducing manual errors and streamlining access control processes. It helps IT teams maintain up-to-date group memberships and ensures compliance with organizational policies.

How it Saves Time: The agent automates routine group management tasks, such as adding or removing users, which reduces the time spent on manual updates. It also provides quick, in-platform actions and notifications, allowing IT professionals to resolve access requests and changes faster. This leads to improved productivity and a more efficient workflow for managing user access.