Microsoft SharePoint Online user manager

Name: Microsoft SharePoint Online user manager ServiceNow AI agent

What it Does: This agent automates the management of user accounts and permissions within Microsoft SharePoint Online directly from the ServiceNow platform. It enables IT teams to create, update, or remove users and adjust access rights without leaving ServiceNow.

Why Use It: By integrating SharePoint user management into ServiceNow, organizations reduce manual administrative tasks and minimize the risk of errors. ServiceNow users can handle SharePoint access requests and changes more efficiently, ensuring compliance and streamlined operations.

How it Saves Time: The agent eliminates the need to switch between platforms for user management, allowing IT staff to process requests in a single workflow. Automated actions and approvals reduce turnaround time for access changes, freeing up resources for more strategic work. This leads to faster onboarding, offboarding, and permission updates, improving overall productivity.