Okta group membership management AI agent

Name: Okta Group Membership Management AI Agent

What it Does: This agent automates the management of user group memberships in Okta directly from ServiceNow. It can add or remove users from Okta groups based on requests or predefined workflows, ensuring access rights are always up to date.

Why Use It: ServiceNow users benefit from streamlined access management, reducing manual errors and administrative overhead. The agent helps maintain security compliance by ensuring only authorized users have the correct group memberships.

How it Saves Time: By automating group membership changes, IT teams avoid repetitive manual updates and approvals. The agent accelerates onboarding and offboarding processes, allowing staff to focus on higher-value tasks while minimizing delays in user access provisioning.