Okta password management AI agent

Name: Okta Password Management AI Agent

What it Does: The Okta Password Management AI Agent automates password reset and account unlock requests directly within ServiceNow. It leverages AI to verify user identity and securely process password-related tasks without manual intervention.

Why Use It: This agent streamlines the password management process, reducing the burden on IT support teams and minimizing user downtime. ServiceNow users benefit from faster resolution of access issues and improved security compliance.

How it Saves Time: By automating routine password resets and unlocks, the agent eliminates the need for IT staff to handle repetitive requests. Users regain access to their accounts in minutes, and IT teams can focus on more complex tasks, boosting overall productivity.