Okta user management AI agent

Name: Okta user management AI agent ServiceNow AI agent

What it Does: This agent automates user management tasks in Okta directly from the ServiceNow platform. It handles actions such as creating, updating, deactivating, and managing user accounts without manual intervention.

Why Use It: ServiceNow users benefit from streamlined identity and access management, reducing the risk of errors and ensuring compliance. The agent eliminates the need to switch between platforms, making user administration faster and more reliable.

How it Saves Time: Routine tasks like onboarding new employees, updating user roles, or deactivating accounts are completed automatically, freeing up IT staff for higher-value work. Automated workflows reduce ticket resolution times and minimize manual data entry, improving overall productivity.