Security incident activities handling AI agent

Name: Security incident activities handling AI agent

What it Does: This AI agent automates the management and resolution of security incident activities within ServiceNow. It analyzes incident data, prioritizes tasks, and guides users through recommended actions to ensure incidents are handled efficiently and consistently.

Why Use It: The agent streamlines the security incident response process, reducing manual effort and minimizing the risk of oversight. ServiceNow users benefit from faster incident resolution, improved compliance, and a more standardized approach to security operations.

How it Saves Time: By automatically categorizing incidents, assigning tasks, and suggesting next steps, the agent eliminates repetitive work and accelerates response times. It enables IT teams to focus on high-priority threats while routine activities are managed in the background, leading to increased productivity and faster threat mitigation.