Smartsheet cell history AI agent

Name: Smartsheet cell history AI agent ServiceNow AI agent

What it Does: This agent automatically retrieves and displays the history of changes made to specific cells in Smartsheet, directly within the ServiceNow platform. It provides a clear audit trail of who made changes, what was changed, and when, without requiring users to leave ServiceNow.

Why Use It: ServiceNow users benefit from instant access to Smartsheet cell history, streamlining investigations and compliance checks. It eliminates the need to manually search through Smartsheet, reducing errors and ensuring data integrity during audits or incident resolution.

How it Saves Time: By automating the retrieval of cell history, the agent removes the need for time-consuming manual lookups and cross-platform navigation. IT professionals can quickly resolve issues, answer audit queries, and maintain accurate records, all from within their existing ServiceNow workflows. This leads to faster decision-making and improved productivity.