Web research and recommendation AI agent

Name: Web research and recommendation AI agent

What it Does: The Web research and recommendation AI agent automatically searches the internet for relevant information based on user queries and provides concise, actionable recommendations directly within ServiceNow. It streamlines the process of gathering external data, ensuring users receive up-to-date insights without leaving the platform.

Why Use It: This agent helps ServiceNow users make informed decisions faster by eliminating the need to manually search for information across multiple sources. It reduces the risk of missing critical updates and ensures recommendations are tailored to the specific context of each request.

How it Saves Time: By automating web research and delivering summarized findings, the agent minimizes time spent on manual searches and data validation. Users can quickly access trusted recommendations, accelerating issue resolution, project planning, and decision-making processes. This leads to increased productivity and allows IT teams to focus on higher-value tasks.